Hôtel des Trois Couronnes deployed Yourcall as a 24/7 multilingual voice receptionist. Every call is answered, every conversation is logged, and the team can revisit any of them at any moment.
On the shore of Lake Geneva, Hôtel des Trois Couronnes welcomes guests from around the world. At the front desk, the same team looks after guests in the lobby and the phone at once. At peak hours, at night, or in a language nobody on shift speaks, some calls went unanswered, and no one could say later who had called, or why.
Yourcall became the hotel's voice on every inbound line:
Answers every call on the first ring, day and night.
Logs each conversation, available to the team anytime.
The hotel no longer loses a call, whatever the hour or the language. The front desk stays with the guests in front of them while every line is answered. And because each call leaves a complete record, the team can pick up any request exactly where it left off, with nothing lost between shifts.
Our guests are answered at any hour, in their language. And for the first time, we have a record of every single call.
7-day pilot. We build the inbound agent on your tone and your languages, on a parallel line. Keep it only if it earns its keep.