Product · Chatbot

FAQ assistant. Sales advisor.

Two chatbots in one — the no-frills FAQ when speed is enough, the boutique advisor when a sale is on the line. Across every channel your customers actually use: web, WhatsApp, SMS.

Two modes. One brain.

Sometimes your customer just wants the opening hours. Sometimes they want help choosing the right product. Yourcall does both — without the user ever switching tools.

FAQ mode
Instant answers on hours, services, returns, access, policies — frees your team from the routine.
Sales advisor mode
Recommends products, guides decisions, triggers upsell — like a virtual sales associate in your brand's tone.
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Support · YourbrandOnline · replies in seconds
Hi 👋 How can I help today?
I haven't received my order yet — it's been 5 days.
No worries — could you share your order number? (it starts with #)
#A4821
Found it. Your parcel was scanned this morning at the local depot — delivery scheduled for tomorrow before noon. Tracking link sent to your email. Anything else I can help with?
Perfect, thanks a lot! 🙌
Capabilities

Everything a great store associate would do.

Trained on your catalogue, your tone, and your decision rules — so it sells in your voice, not a generic chatbot one.

Brand-tuned voice

Tone, vocabulary, product knowledge — calibrated to your house. Indistinguishable from a real associate on the first message.

Product recommendation

Asks the right questions, narrows the choice, suggests the best match — and presents it with a product card the customer can purchase.

Upsell & cross-sell

Suggests the upgrade, the complementary item, the matching service — at the right moment in the conversation, never pushy.

Human handoff

When the agent reaches its limit — high-value conversation, complex case, VIP customer — a real teammate steps in with the full transcript.

Channels

Native everywhere your customers chat.

One agent. One brain. Every channel.

Web widget WhatsApp Business SMS
See it in your tone

Try a chatbot on your brand.

Send us your public catalogue link. We come back in 7 days with a chatbot that speaks like your house — your tone, your products, your decision rules. 7 days to score it. You decide on day 8.