Corsica Ferries
In its measured deployment scope, Corsica Ferries reported support load divided by 3 and 5% conversion on outbound cabin-upgrade calls.
Cover selected booking, change, disruption and service requests across voice and messaging, then complete approved actions in compatible systems. You choose the scope, languages, permissions and human hand-off rules.
Calls, WhatsApp, email and chat can peak together, especially after hours or during disruption. Yourcall adds coverage on the channels and use cases you select, uses approved knowledge and permissions, and can complete eligible booking, modification or recommendation tasks in connected systems. Uncertain, sensitive or out-of-policy requests transfer to your team with context.
Prioritise the touchpoints where speed and coverage matter most, then connect them through supported integrations or approved APIs.
Phone coverage for selected front-desk and reservation workflows.
Booking questions, approved changes and upgrade campaigns.
Prioritise and route demand during disruption.
Add voice to selected booking workflows.
Add configured telephone coverage when the team is busy.
Guide complex questions with approved catalogue content.
In its measured deployment scope, Corsica Ferries reported support load divided by 3 and 5% conversion on outbound cabin-upgrade calls.
Choose one line and one measurable use case. We agree the tone, booking-system permissions, languages, pilot window and hand-off rules, then measure it against response, containment and escalation targets.